Warranty

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Warranty

Thank you for your interest in the products and service of MPEX Corporation. We are confident in the quality of our products and they are covered by warranties. Below you'll find details of all our warranty information. This limited warranty applies to track mounted mobile crushing and screening machinery, related components and parts, purchased from MPEX Corporation.

 

What does this limited warranty cover?

This Limited Warranty covers any defects in material or workmanship under normal use and maintenance based on our training and manual during the Warranty Period.

During the Warranty Period, MPEX Corporation will repair or replace, at no charge, machinery or components or parts of machinery that proves defective because of improper material or workmanship, under normal use and maintenance.

 

What will we do to correct problems?

MPEX Corporation will examine the product and decide if it’s covered under this limited warranty. MPEX Corporation will then, at its choice, either repair the defective machine or replace it with the same or comparable machine or components or parts. In these cases, MPEX Corporation will be responsible for the costs of repairs, spare parts, labor and travel for repair staff that MPEX Corporation incurs, provided that the machinery is accessible for repair without MPEX Corporation incurring additional expenditure to gain access. This will not apply in cases where repair work has not been authorized by MPEX Corporation.  

 

What does this limited warranty not cover?

This Limited Warranty does not cover any problem that is caused by: conditions, malfunctions or damage not resulting from defects in material or workmanship, like unauthorized modification of machinery, improper operation, normal ware of spare parts, and so on.

 

What do you have to do?

To obtain warranty service, please make sure contact us by calling our official phone no. (+86 21 6040 1068) to determine the problem and the most appropriate solution for you.

 

General legal rights:
This limited warranty gives you specific legal rights. This limited warranty does not, in any way, affect the rights given to you by law.

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